The User Interview by Katherine Wahl

Katherine Wahl is an internal usability consultant atthe Massachusetts Institute of Technology (MIT) where she has worked for thelast five years on a range of projects from very small Web sites to enterprisewide applications. Katherine’s recent work focuses on usability research and evaluationusing a variety of methods and a modest budget. She has more than fifteen years of experience in projectmanagement, communications, and Web site development across of range ofindustries. She holds a bachelor’s degreein Biology from Villanova University and Master’s degree in Policy Science fromthe UMBC.